Refund policy

Refund requests can be made in the following scenarios:
● The item was not of the same quality pictured when you purchased
● The incorrect item was sent
● Items were missing from the order

Refunds will not be processed for:
● Change of mind
● Incorrect shipping address entered during checkout

Timeframe for Refund Requests
You must make contact within 14 days of receiving your item. Refund requests made after this period will not be approved

To request a refund:
Send an email to cardboardkingdomlimited@gmail.com with the following information:
● Your order/invoice number
● A detailed description of the issue
● Photos of the issue and the packaging it was delivered in